Shipping policy

When will my order be dispatched?

Most orders are dispatched the same or next business day.

We will contact you if the item purchased is out of stock or if there is another reason causing you order to be delayed.

 

What are my shipping delivery options?

Free Shipping with Australia Post (3 -9 days)

We offer free shipping as standard on all orders via Australia Post

Express shipping with Australia Post (2 - 5 days)

Express shipping is available on all orders and can be selected during the checkout process.

Express post shipping charge is AU$14.50

Express orders will be shipped via Australia Post or StarTrak courier. 

 

Questions about returns:

If you have questions about returns, please review our return policy:

https://www.padlocksaustralia.com.au/policies/refund-policy

 

How can I contact you about this policy?

If you have further questions or comments please contact us:

Email: padlocks@padlocksaustralia.com.au

Online contact form: https://www.padlocksaustralia.com.au/pages/contact